Here are some examples of how we have helped others:

VIP programs & customer service

We have built teams that specialize in helping your most valuable players, whether they be popular influencers, esports athletes, big spenders, or your most engaged fans. Our teams can also expertly handle your everyday customer service needs in collaboration with your other vendors.

Executive escalations/Top-tier Support

Think of these teams as the special forces units of support. They handle only the most difficult cases and are required to find the root cause of a problem no matter where the source is, even within the client teams themselves. Your customer experience is their primary concern and they are selected and trained to deliver impact at scale in a professional and analytical manner to global teams.

Seed Teams/core teams

Our seed teams are filled with people who have an appetite for adventure, for the novelty in pathfinding. They can help an organization make sense out of the chaos and help us quickly identify and solve systemic problems. Their love of firefighting and training means that they can adapt to become the core of any team, acting as an early detection and triage unit for the larger group.