Consultations
We offer a range of consultation services, all tailored to your specific company and current circumstances. Our approach is novel, and there are only a handful of people with the kinds of experience we have specifically in video games and large scale operations at the senior leadership level, so availability is limited.
Prelaunch advisory and customer service ramp up, including specific direction for software tools, legal, and executive leadership
Support and operations leadership training and mentorship
Direct regular operational leadership from the founder on your team
Coaching and implementation of our agent performance model
Coaching and implementation of our team lead performance model
Strategy creation and guidance
Audit of all or single areas of your business operations, customer service function, and trust and saftey programs
Live service game engagement cycle review and advisory
Product design for SaaS
GTM review and advisory
For General Inquiries:
m.isa@playersupport.com